Terms of Service

Last Updated: March 1, 2025

Welcome to HyCares! These Terms of Service (“Terms”) govern your use of our website located at https://hycares.org/ (the “Site”) and any related mental health support services provided by HyCares. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By using the Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use the Site. You agree to comply with these Terms and all applicable laws and regulations. If you are in crisis or need immediate assistance, please contact a licensed mental health professional or emergency services in your area.

2. User Responsibilities

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes:

Harassing or causing distress or inconvenience to any other user.
Transmitting obscene, offensive, or harmful content.
Misusing the Site to provide or seek unlicensed medical or mental health advice.
Disrupting the normal flow of dialogue within the Site or any support services provided.

3. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of HyCares or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written permission.

4. Disclaimer of Medical Advice

The content provided on the Site, including but not limited to articles, resources, and peer support, is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified mental health professional with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Site.

5. Limitation of Liability

To the fullest extent permitted by law, HyCares shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your use or inability to use the Site or any mental health support services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

6. Governing Law

These Terms are governed by and construed in accordance with the laws of Ghana. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Ghana.

7. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Site after any revisions become effective, you agree to be bound by the updated Terms.

8. Contact Information

If you have any questions about these Terms, please contact us at hycaresorg@gmail.com.

9. Peer Support and Community Guidelines

If you participate in any peer support or community features on the Site, you agree to:

Treat all users with respect and kindness.
Refrain from sharing personal contact information or engaging in private conversations outside the Site.
Report any inappropriate behavior or content to the Site administrators immediately.

10. Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and HyCares regarding your use of the Site.